How to Self-Host Chatwoot Customer Support

By Admin · Mar 1, 2026 · Updated Apr 23, 2026 · 28 views · 1 min read

What Is Chatwoot?

Chatwoot is an open-source customer engagement platform. It provides live chat, email support, social media integration, and a shared inbox for your support team — similar to Intercom or Zendesk.

Requirements

A Breeze with at least 4 GB RAM
Docker and Docker Compose

Docker Setup

git clone https://github.com/chatwoot/chatwoot /opt/chatwoot
cd /opt/chatwoot
cp .env.example .env
nano .env  # Set SECRET_KEY_BASE, FRONTEND_URL, SMTP settings
docker compose up -d

Features

Live chat widget for your website
Shared team inbox
Email channel integration
WhatsApp, Facebook, Twitter, Instagram integration
Canned responses and macros
Customer satisfaction surveys
Knowledge base builder
Agent assignment and workload management
Reporting and analytics

Adding the Chat Widget

After setup, go to Settings → Inboxes → Website, and copy the JavaScript snippet to add to your website's HTML.