Cannot Connect via SSH: Troubleshooting Guide

If you can't connect to your Breeze via SSH, work through these steps.

1. Check Server Status

Verify your Breeze is "active" in the portal. If it's stopped or suspended, start it first.

2. Verify IP Address

Double-check the IP address on your server detail page.

3. Check Your Firewall

If you configured UFW or iptables, you may have blocked port 22:

# Use VNC console to check
ufw status
iptables -L -n

4. Check SSH Service

# Via VNC console
systemctl status sshd

5. Check SSH Config

If you changed the SSH port or disabled password auth, ensure your client uses the correct settings.

6. Use VNC Console

The VNC console in your portal always works, even when SSH is broken. Use it to diagnose and fix the issue.